Complaint Filed to Law Ministry Over Chronic Failures in Delhi High Court e-Filing System
The complaint also refers to the India Judicial Research Report 2025 – Decline of the Indian Judiciary (IJRR 2025), which has been archived on Zenodo, a global open-access repository managed by CERN under the European OpenAIRE program.
By Rakesh Raman
New Delhi | November 6, 2025
Rakesh Raman — a journalist and social researcher who regularly reports on governance, law, and technology — has filed an urgent complaint with the Union Ministry of Law and Justice on November 2, 2025, exposing the persistent and long-standing breakdown of the Delhi High Court’s e-Filing system for Party-in-Person (PIP) litigants.
Raman explained that the High Court’s e-Filing portal has been riddled with technical errors, confusing and truncated error messages, and data loss that make it virtually impossible for individuals representing themselves to file petitions online. These problems, he notes, are structural and ongoing, not isolated to a particular period.
Before approaching the Law Ministry, Raman had already submitted multiple complaints about the same issue to the Delhi Government’s Public Grievance Monitoring System (PGMS), but no corrective action was taken even after more than a month. His latest escalation seeks urgent intervention from the Ministry to ensure accountability and an immediate technical overhaul of the e-Filing process.
In his representation, Raman recommends that the Delhi High Court should introduce a simplified online filing interface that allows Party-in-Person litigants to directly upload a complete PDF petition, without having to re-enter details such as the list of respondents already contained in the document.
He further suggests that the system should be redesigned to be as simple and reliable as the Aadhaar, RTI, CPGRAMS (Centralized Public Grievance Redress and Monitoring System), or CVC (Central Vigilance Commission) portals, which efficiently handle sensitive public data and complex filings.
The complaint also refers to Raman’s independent research publication, the India Judicial Research Report 2025 – Decline of the Indian Judiciary (IJRR 2025), which has been officially archived on Zenodo, a global open-access repository managed by CERN under the European OpenAIRE program. The report documents the decline in technological and administrative competence within Indian courts, citing the Delhi High Court e-Filing experience as a significant case study.
Raman has urged the Ministry of Law and Justice to direct the Delhi High Court Registry to fix the chronic technical failures, establish a transparent monitoring system, and compensate affected litigants for delays caused by a defective digital infrastructure.
He emphasizes that technology in the judiciary must serve as an enabler of justice, not an obstacle to it — and that citizens should not be deprived of their constitutional right to be heard due to flawed digital systems.
By Rakesh Raman, who is a national award-winning journalist and social activist. He is the founder of a humanitarian organization RMN Foundation which is working in diverse areas to help the disadvantaged and distressed people in the society.
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